SOSResolve.ai – Legal Terms & Conditions

Effective Date: [Insert Date]

Welcome to SOSResolve.ai, operated by Simplified Outsource Services, LLC ("SOS"). By subscribing to or using our Service, you agree to the following Terms & Conditions:

© 2025 SOSResolve.AI | Terms & Conditions | Privacy Policy

1. Scope of Service

SOSResolve.ai provides subscription-based AI-powered voice bots, chatbots, SMS/email engagement, and related conversational AI services.

Services may include demo/test lines, integrations, and analytics.

SOS provides tools only and does not guarantee regulatory compliance.

© 2025 SOSResolve.AI | Terms & Conditions | Privacy Policy

2. Subscription & Billing

Automatic Renewal

Subscriptions renew automatically unless canceled prior to renewal.

Payment Terms

Fees are due at the start of each subscription period.

No Refunds

All payments are non-refundable.

Account Status

Failure to pay may result in suspension or termination of Service.

No Rollover

Unused minutes do not carry over to the next billing cycle.

© 2025 SOSResolve.AI | Terms & Conditions | Privacy Policy

3. User Responsibilities

1

Age Requirement

You must be 18 years or older to use the Service.

2

Content Responsibility

You are solely responsible for the content, data, and outputs generated through your use of SOSResolve.ai.

3

Regulatory Compliance

If you use the Service in regulated industries (e.g., healthcare, finance, insurance), you are responsible for compliance with HIPAA, TCPA, CMS, GDPR, or other regulations.

4

Compliance Role

SOS provides tools but is not your compliance officer.

© 2025 SOSResolve.AI | Terms & Conditions | Privacy Policy

4. Acceptable Use

You agree not to use the Service for:

© 2025 SOSResolve.AI | Terms & Conditions | Privacy Policy

5. Data Ownership & Processing

Your Ownership

You retain ownership of your content and data.

Limited License

By using the Service, you grant SOS a limited license to process data solely to operate, improve, and secure the Service.

Third-Party Processing

Certain inputs and outputs may be processed by third-party AI providers (e.g., Retell, VoiceMetrics).

© 2025 SOSResolve.AI | Terms & Conditions | Privacy Policy

6. Third-Party Services

SOSResolve.ai relies on third-party providers for infrastructure and functionality.

SOS is not liable for downtime, outages, or service limitations caused by third-party vendors.

© 2025 SOSResolve.AI | Terms & Conditions | Privacy Policy

7. Disclaimers & Limitations of Liability

No Warranties

The Service is provided "as-is" without warranties of any kind.

Service Availability

SOS does not guarantee uninterrupted or error-free service.

Liability Cap

Limitation of Liability: In no event shall SOS's liability exceed the total fees paid by the user in the 6 months preceding the claim.

© 2025 SOSResolve.AI | Terms & Conditions | Privacy Policy

8. Termination

Cancellation Rights

You may cancel at any time.

SOS Rights

SOS may suspend or terminate accounts for misuse, fraud, non-payment, or violation of these Terms.

© 2025 SOSResolve.AI | Terms & Conditions | Privacy Policy

9. Governing Law

These Terms are governed by the laws of the State of South Dakota Lincoln County, USA, without regard to conflict-of-law principles.

Discover Solutions for Your Sector

© 2025 SOSResolve.AI | Terms & Conditions | Privacy Policy