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SOSResolve.ai – Legal Terms & Conditions
Effective Date: [Insert Date]
Welcome to SOSResolve.ai, operated by Simplified Outsource Services, LLC ("SOS"). By subscribing to or using our Service, you agree to the following Terms & Conditions:
© 2025 SOSResolve.AI | Terms & Conditions | Privacy Policy
1. Scope of Service
SOSResolve.ai provides subscription-based AI-powered voice bots, chatbots, SMS/email engagement, and related conversational AI services.
Services may include demo/test lines, integrations, and analytics.
SOS provides tools only and does not guarantee regulatory compliance.
© 2025 SOSResolve.AI | Terms & Conditions | Privacy Policy
2. Subscription & Billing
Automatic Renewal
Subscriptions renew automatically unless canceled prior to renewal.
Payment Terms
Fees are due at the start of each subscription period.
No Refunds
All payments are non-refundable.
Account Status
Failure to pay may result in suspension or termination of Service.
No Rollover
Unused minutes do not carry over to the next billing cycle.
© 2025 SOSResolve.AI | Terms & Conditions | Privacy Policy
3. User Responsibilities
1
Age Requirement
You must be 18 years or older to use the Service.
2
Content Responsibility
You are solely responsible for the content, data, and outputs generated through your use of SOSResolve.ai.
3
Regulatory Compliance
If you use the Service in regulated industries (e.g., healthcare, finance, insurance), you are responsible for compliance with HIPAA, TCPA, CMS, GDPR, or other regulations.
4
Compliance Role
SOS provides tools but is not your compliance officer.
© 2025 SOSResolve.AI | Terms & Conditions | Privacy Policy
4. Acceptable Use
You agree not to use the Service for:

Prohibited Activities
Fraud, harassment, spam, illegal activity, or harmful content.

IP Protection
Violations of intellectual property rights.

Service Integrity
Any activity that could disrupt or degrade the Service for others.
© 2025 SOSResolve.AI | Terms & Conditions | Privacy Policy
5. Data Ownership & Processing
Your Ownership
You retain ownership of your content and data.
Limited License
By using the Service, you grant SOS a limited license to process data solely to operate, improve, and secure the Service.
Third-Party Processing
Certain inputs and outputs may be processed by third-party AI providers (e.g., Retell, VoiceMetrics).
© 2025 SOSResolve.AI | Terms & Conditions | Privacy Policy
6. Third-Party Services
SOSResolve.ai relies on third-party providers for infrastructure and functionality.
SOS is not liable for downtime, outages, or service limitations caused by third-party vendors.
© 2025 SOSResolve.AI | Terms & Conditions | Privacy Policy
7. Disclaimers & Limitations of Liability
No Warranties
The Service is provided "as-is" without warranties of any kind.
Service Availability
SOS does not guarantee uninterrupted or error-free service.
Liability Cap
Limitation of Liability: In no event shall SOS's liability exceed the total fees paid by the user in the 6 months preceding the claim.
© 2025 SOSResolve.AI | Terms & Conditions | Privacy Policy
8. Termination
Cancellation Rights
You may cancel at any time.
SOS Rights
SOS may suspend or terminate accounts for misuse, fraud, non-payment, or violation of these Terms.
© 2025 SOSResolve.AI | Terms & Conditions | Privacy Policy
9. Governing Law
These Terms are governed by the laws of the State of South Dakota Lincoln County, USA, without regard to conflict-of-law principles.
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© 2025 SOSResolve.AI | Terms & Conditions | Privacy Policy